Refund policy
At Spark District, we stand behind the quality of our products.
NO RETURNS OR REFUNDS UNLESS I ACCEPT!
We do not accept returns or exchanges for:
- Change of mind
- Ordering the wrong item
- Incorrect fit or compatibility
- Buyer preference
If your order arrives damaged or defective, you must contact us within 7 days of delivery with:
- Your order number
- Photos of the item
- a video of the item (important)
- Photos of the packaging (if applicable)
Once approved, we will provide a replacement or refund at our discretion.
Items must not be intentionally damaged or modified.
Shipping costs are non-refundable unless the return is due to our error.